Safe Metro Travel

I. Precautions Before Entering and While Navigating the Metro Station

(I) Wear comfortable, non-slip shoes. Avoid wearing high heels, slippers, or damaged footwear when entering the station.

(II) Familiarize yourself with the layout of entrances and exits to prevent accidental steps or collisions with glass walls. Crossing guardrails is strictly prohibited.

(III) Observe safety signs placed at the station, such as "Caution: Wet Floor" or "Under Maintenance."

(IV) Be mindful of floor conditions within the station; refrain from running or engaging in chase activities.

(V) Smoking, spitting, or discarding litter such as fruit peels is strictly forbidden in stations and carriages.

(VI) In special circumstances, adhere to staff instructions and proceed to designated areas to wait for trains or to exit the station.

II. Precautions for Taking the Escalator

(I) Before Stepping onto the Escalator

1. Clearly observe the direction of operation.

2. Exercise extra caution when stepping on.

3. Avoid loose clothing coming into contact with edge areas.

4. Do not stand or linger in the entrance area.

5. Refrain from using the escalator when using a wheelchair, or when carrying strollers, carts, luggage, or large items.

(II) When Using the Escalator

1. Hold the handrail.

2. Always face forward.

3. Stand firmly and do not move around.

4. Avoid standing near the edge of the step.

5. Passengers wearing sandals or slippers should be cautious near the step's edge.

6. Do not lean against the sides of the escalator or the handrail.

7. Do not sit on the steps.

8. Avoid running, playing, or pushing.

(III) When Leaving the Escalator

1. Step off promptly.

2. Quickly move away from the exit area.

(IV) General Safety Guidelines:

 1. Ensure the proper care of the elderly and children accompanying you.

 2. Passengers using wheelchairs, carrying strollers, carts, luggage, or large items should utilize the accessible elevators. 3. Exercise extra caution on escalator steps that are uneven due to being out of operation. 4. In

 case of emergencies, immediately press the emergency stop button located on the escalator.

III. Precautions for Using Accessible Elevators

 (I) Allow priority access to passengers who require it.

 (II) Ensure all passengers have exited the accessible elevator before entering yourself.

 (III) Avoid exceeding the elevator's weight capacity.

 (IV) Do not lean against or touch the elevator doors.

 (V) Do not attempt to forcibly open the elevator doors.

 (VI) In the event of a malfunction inside the elevator, stay calm, follow the emergency instructions displayed within, and await assistance.

IV. Precautions While Waiting

 (I) Please ensure to note the train's travel direction to avoid boarding the incorrect train;

 (II) While waiting, refrain from crossing the yellow safety line, queue in the direction of the arrow, allow passengers to disembark before boarding, and avoid pushing;

 (III) Avoid leaning your hands or body against the platform screen doors;

 (IV) If an object falls onto the track, inform the staff to retrieve it;

 (V) Endeavor to wait away from crowded areas. If you experience discomfort or face any difficulties, contact the staff for assistance;

(VI) In emergencies, press the emergency stop button and alert the staff promptly;

 (VII) Unauthorized access to the track is strictly forbidden under any circumstances.

V. Precautions for Using Gates

(I) Stand outside the yellow line for ticket verification; insert single-journey tickets into the recycling slot when exiting;

(II) Refrain from running when passing through the gate;

(III) Ensure the safety of the elderly and children when crossing through the gate;

(IV) Passengers with strollers, wheelchairs, carts, luggage, or large items should consult staff to access the lane for special vehicles;

(V) After passing through swing gates, proceed forward and avoid stopping or reversing within the passage.

VI. Precautions During Train Operation

 (I) Be mindful of your personal belongings to avoid loss or theft.

 (II) Upon boarding, take your seat promptly. If standing, hold the hand straps or poles securely.

(III) During train operation, refrain from moving around unnecessarily to prevent accidents.

 (IV) Avoid leaning on the train doors and ensure that your hands and fingers are kept clear of the gap between the door and the body of the train.

(V) If you feel unwell, disembark at the next station or seek assistance from station staff.

(VI) In case of an emergency within the train, remain calm, adhere to staff directions, and if needed, use the intercom system in the carriage to communicate with the driver.

VII. Precautions for Train Arrival

 (I) Listen attentively to onboard announcements and prepare to alight the train ahead of your destination.

(II) If unable to exit the train in time, remain calm and alight at the next station, where arrangements can be made to return to your intended destination.

 VIII. Precautions for Passenger Boarding and Alighting

 (I) Refrain from boarding or alighting the train when the warning lights flash or the bell sounds;

 (II) Exercise caution regarding the gap and height disparity between the train and the platform to avoid accidents when boarding or alighting;

 (III) Do not obstruct the train or platform screen doors from closing.